Ayurveda is an ancient Indian system of natural healing that takes a holistic approach to health and well-being, focusing on balancing the mind, body, and spirit. It uses natural ingredients, lifestyle recommendations, and therapies.

Yes, we are committed to providing authentic Ayurvedic products made with 100% natural ingredients sourced responsibly. We follow traditional Ayurvedic principles in our formulations.

Our products are made from natural ingredients and are generally considered safe when used as directed. However, individual reactions can vary. Please read the ingredients list carefully for any potential allergens. If you experience any adverse reactions, discontinue use and consult a healthcare professional

Choosing the right Ayurvedic product often depends on your individual constitution (Dosha) and specific health concerns. We provide detailed descriptions and intended uses for each product on our website. 

If you have a medical condition, are pregnant or nursing, or are taking any medications, we strongly advise you to consult with your healthcare provider or a qualified Ayurvedic practitioner before using any new product. 

The shelf life varies by product. Please refer to the packaging for the exact manufacturing and expiry dates. Store products as directed, usually in a cool, dry place, away from direct sunlight.

You can place an order directly on our website by adding products to your cart and proceeding to checkout. [Optional, if you allow it]: You can also place an order by messaging us directly on WhatsApp with the product names and quantities you wish to purchase.

Yes, all online payments are processed through secure payment gateways that use encryption to protect your financial information. We do not store your credit card details.

If you need to change or cancel your order, please contact us immediately (ideally within 4-5  hours of placing the order). We can only accommodate changes or cancellations if the order has not yet been processed for shipping. 

We accept various payment methods including [List accepted methods, e.g., Credit/Debit Cards (Visa, Mastercard, etc.), Net Banking, UPI, Digital Wallets]. Cash on Delivery (COD) is available for select locations with an additional charge

You can apply a discount code on the shopping cart page or during the checkout process in the designated "Discount Code" or "Coupon Code" field.

Shipping charges depend on your location and the order value/weight. You can view the applicable shipping cost during the checkout process before making the payment.

No.

If your package arrives damaged, please do not accept it from the courier if possible. If you have accepted it, please take photos of the damaged packaging and products and contact us immediately with your order number. 

Orders are typically processed and shipped within 1-2 business days. Delivery time after shipping varies depending on your location. Generally, it takes 2 to 6 business days.

Once your order is shipped, you will receive an email and/or a WhatsApp notification with a tracking number and a link to track your package.

Yes, creating an account is required to place an order.

You can click on the WhatsApp icon on our website to initiate a chat with our customer support team for any inquiries about products, orders, or general questions.

Our customer service team is available during [Your Business Hours, e.g., Monday to Sunday, 5:00 PM to 12:00 AM]. We aim to respond to inquiries as quickly as possible, even outside business hours.

On the Login page, click on the "Forgot Password?" link and follow the instructions to reset your password via email. 

You can contact us via: WhatsApp: 6363599746 

Email: ayurvedicstorelaxmi@gmail.com 

Phone: 6363599746